At Roborises, we are committed to offering high-quality products and a smooth shopping experience. Our policies are designed to ensure transparency and complete customer satisfaction.<\/p>\n
All brand-new products purchased from Roborises come with a 1-year warranty<\/strong> from the date of purchase.<\/p>\n This warranty covers:<\/strong><\/p>\n Manufacturing defects<\/p>\n<\/li>\n Damages during transit<\/p>\n<\/li>\n<\/ul>\n Note:<\/strong> The warranty does not apply to components or accessories of the main product.<\/p>\n If you receive a defective product, you can raise a return request within 48 hours<\/strong> of receiving the item.<\/p>\n How to initiate a return:<\/strong><\/p>\n Fill out the Product Return Form (insert actual link).<\/p>\n<\/li>\n Provide proof of the issue, such as a video of the unboxing and first usage.<\/p>\n<\/li>\n Our support team will review the request and attempt to resolve the issue. If it cannot be resolved remotely, the product will be marked for return or refund.<\/p>\n<\/li>\n<\/ol>\n Return conditions:<\/strong><\/p>\n The product must remain in its original, sealed condition if claimed to be non-functional.<\/p>\n<\/li>\n Products claimed to be defective must not be activated or used to remain eligible for return.<\/p>\n<\/li>\n Roborises will arrange pickup of the faulty product.<\/p>\n<\/li>\n Components and accessories of the main product are not eligible for return or exchange.<\/p>\n<\/li>\n<\/ul>\n Orders are usually dispatched within 48 hours<\/strong> of order placement.<\/p>\n<\/li>\n If an order is placed on a public holiday, dispatch times may be extended accordingly.<\/p>\n<\/li>\n<\/ul>\n Refunds:<\/strong><\/p>\n Refunds are processed to the original payment method within 5 to 7 business days<\/strong>.<\/p>\n<\/li>\n If a product is found to be faulty, a full refund or exchange will be issued.<\/p>\n<\/li>\n<\/ul>\n Cancellations:<\/strong><\/p>\n\n
\nReturn Policy<\/strong><\/h3>\n
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\nShipping Policy<\/strong><\/h3>\n
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\nRefund and Cancellation Policy<\/strong><\/h3>\n
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